Refund Policy

Thank you for choosing LETRAINTRAIN. We strive to provide the best services possible. However, if you are not entirely satisfied with your purchase, we're here to help.

Refunds

To request a refund, please contact our support team within 30 days of your purchase. Include your order number and reason for the refund in your request. Our team will review your request and get back to you within 3-5 business days.

Eligibility for Refunds

• Refunds are eligible for services that have not yet been commenced.
• If the service provided does not match the description or meet quality standards.
• Refund requests due to personal preferences will be evaluated on a case-by-case basis.

Non-Refundable Items

• Services that have already been delivered.
• Promotional items or services purchased with a discount.
• Gift cards and vouchers.

Contact Us

If you have any questions about our refund policy, please contact us.

Our customer service is available Monday through Friday, 9:00 AM to 5:00 PM (CST).

LETTRAINTRAIN reserves the right to update this refund policy at any time. Any changes will be posted on this page.